Shipito Reviews

Shipito.com offers a variety of services with different pricing structures. For Free Account holders, a processing fee of $3.25 USD is charged per package, while Premium Members enjoy a reduced rate of $2.25 USD. The Assisted Purchase service costs an $8.50 USD fee plus 4.3% processing and an 8% commission. Package consolidation is available at $5.50 USD per package for free accounts and $3.25 USD for premium members, which can save up to 80% on shipping costs. Special requests are billed at $15 USD per half hour, and filling out a customs declaration is priced at $7 USD for free accounts and $5 USD for premium members. Express Processing is offered at $8.75 USD for free accounts and $5.50 USD for premium members, ensuring priority handling of packages. Additional services such as extra photos and extra packing material are also available for a fee. Shipping insurance varies and is recommended to insure the value of packages in transit. An overweight package surcharge starts at $10 USD. Premium members benefit from discounted rates on most services.

Shipito.com is renowned for its mail forwarding and package consolidation services, which are particularly popular among international shoppers. Customers can shop from U.S. retailers like eBay, Amazon, and Walmart, and have their purchases sent to Shipito's warehouse. From there, Shipito forwards the packages to the customer's international address. The Assisted Purchase service is also a highlight, helping customers who face difficulties in purchasing from U.S. websites. This service is especially useful for those without a credit card or who encounter country restrictions. Additionally, Shipito offers a multilingual customer support team to assist users with their international shipping needs.

Shipito offers a variety of payment methods to accommodate customers globally. Customers can make payments using credit cards, including those not set up for international transactions, through 3-D Security (3DS) to ensure safety. For Brazilian customers, Boleto is available as a local payment method. Additionally, Shipito has partnered with US Unlocked to provide access to Virtual Payment Cards with U.S. billing addresses, allowing for hassle-free shopping on U.S. websites. Payments are processed promptly, and customers are advised to add funds to their Shipito account before their package arrives at the warehouse. In case of refunds, customers can request them, and the process is straightforward.

Shipito's return policy for businesses includes a comprehensive returns management solution. Businesses can sign up for a Shipito account and direct their customers to send returns to the unique Shipito warehouse address provided. Upon receiving returned items, Shipito will notify the business, and the business can set up a consolidation order to ship items back to itself or redirect them to different buyers. The service includes package processing, visual damage inspection, and detailed photos of package contents. For individual customers, the return policies may vary based on the terms of the retailer from which the purchase was made. As for the shipping policy, Shipito offers a range of international shipping carriers and methods, with specific rules and conditions applying to each. Packages are sent to the customer's home country in accordance with their instructions, and options for package consolidation are available for premium members, potentially reducing international shipping costs.

The cost to use Shipito varies depending on the type of membership and services required. There are three membership plans: a free plan, a premium membership for $60 per year, and a business membership for $99 per year. Premium members receive discounted rates on most additional services. The processing fee for each package is $3.25 for free accounts and $2.25 for premium members. Assisted Purchase service costs an $8.50 fee plus 4.3% processing and an 8% commission. Consolidation fees are $5.50 per package for free accounts and $3.25 for premium members. Other services such as special requests, express processing, and additional photos have their own set fees. Shipping costs are calculated based on the destination, package dimensions, and weight, and can be estimated using Shipito's online shipping calculator. Additional fees may apply for services like extra packing material or for overweight packages.

Yes, Shipito can be utilized for business purposes. They offer a business membership designed to cater to the needs of companies looking to expand internationally. This membership includes discounted shipping rates, inventory storage for up to 90 days, automated returns management, and pick-and-pack fulfillment services. The business plan is structured to scale with the company's growth, providing essential services at competitive prices to support international shipping and logistics operations. Additionally, Shipito provides API integrations to connect e-commerce websites with their shipping solutions, facilitating on-demand shipping rates and order management. This makes Shipito a comprehensive option for businesses aiming to streamline their shipping processes and expand their global reach.

To add funds to a Shipito account, navigate to the payment section of the account dashboard. Here, select the 'Add Funds' option. Various payment methods are available, including credit cards and Boleto for Brazilian customers. It's important to ensure that the credit card is enabled for international transactions and 3-D Security (3DS) if required. Funds should be added before the package is ready to ship from the warehouse. The process is straightforward, and once the payment is confirmed, the funds will be available for use.